Privacy Policy

At Studrixa Forgan, we collect information that helps us provide better financial forecasting and budgeting services. The data we gather falls into several categories, each serving specific purposes for your financial planning experience.

Personal Information

When you create an account or use our services, we collect basic identifying information including your name, email address, phone number, and location details. This information helps us personalize your experience and communicate important updates about your financial plans.

Financial Data

To provide accurate forecasting, we collect financial information you choose to share with us. This includes income details, expense categories, savings goals, and budget preferences. We also track your usage patterns within our platform to improve our forecasting algorithms.

Technical Information

Like most online services, we automatically collect certain technical data when you visit our website. This includes your IP address, browser type, device information, and how you interact with our platform. We use this data to optimize performance and enhance security.

Your information serves multiple purposes in delivering our financial services. We've designed our data usage practices to maximize value for your financial planning while maintaining strict privacy standards.

Service Delivery

We use your personal and financial information to generate personalized forecasts, create custom budget recommendations, and provide insights tailored to your financial situation. Your data helps our algorithms understand spending patterns and suggest realistic financial goals.

Communication

We use your contact information to send important account updates, security notifications, and educational content about financial planning. You can control communication preferences through your account settings at any time.

Platform Improvement

Aggregated and anonymized usage data helps us improve our forecasting models and develop new features. We analyze how users interact with different tools to make our platform more intuitive and effective.

• Personalizing your financial dashboard and recommendations
• Providing customer support and technical assistance
• Conducting research to improve our forecasting accuracy
• Ensuring platform security and preventing fraud
• Complying with legal and regulatory requirements

We maintain strict control over your personal information and limit sharing to specific, necessary circumstances. Our approach prioritizes your privacy while ensuring we can deliver comprehensive financial services.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These include cloud hosting services, payment processors, and analytics tools. All service providers are bound by strict confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

In certain situations, we may be required to share information to comply with legal obligations, respond to valid legal requests, or protect the rights and safety of our users and company. We carefully review all such requests and share only the minimum information necessary.

Business Transfers

If Studrixa Forgan undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change and ensure your data remains protected under similar privacy standards.

You have significant control over your personal information and how we use it. We've built our platform to respect your privacy choices and provide clear options for managing your data.

Exercising Your Rights

To exercise any of these rights, contact us using the information provided below. We typically respond to requests within 30 days and may need to verify your identity to protect your information. Some requests may take longer depending on the complexity and volume of data involved.

Protecting your financial information is our top priority. We've implemented comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

We use industry-standard encryption to protect data both in transit and at rest. Our systems employ advanced firewalls, secure socket layer (SSL) technology, and regular security audits to maintain the highest protection standards.

Access Controls

Access to your personal information is strictly limited to authorized personnel who need it to provide services or support. All employees undergo background checks and receive regular training on privacy and security best practices.

Regular Updates

We continuously monitor our security systems and update our protections to address emerging threats. Our security protocols are reviewed and enhanced regularly by independent security experts.

• Multi-factor authentication for account access
• Regular security monitoring and threat detection
• Secure data centers with physical access controls
• Encrypted backups and disaster recovery procedures
• Regular penetration testing and vulnerability assessments

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention practices balance your privacy rights with operational and legal requirements.

Retention Periods

Active account information is maintained while your account remains open and for a reasonable period afterward to facilitate reactivation if desired. Financial planning data may be retained longer to maintain historical records for forecasting accuracy.

After account closure, we typically retain basic information for up to seven years to comply with financial regulations and tax requirements. Marketing communications data is deleted within two years of your last interaction with our services.

International Data Processing

While Studrixa Forgan operates primarily in Israel, we may process your information in other countries where our service providers are located. We ensure all international transfers comply with applicable privacy laws and include appropriate safeguards to protect your information.

Data Deletion

When retention periods expire or you request deletion, we securely remove your information from our active systems. Some data may remain in backup systems for limited periods as part of our security and disaster recovery procedures.

Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our platform. These tools help us provide personalized services and improve our platform's functionality.

Types of Cookies We Use

Essential cookies are necessary for basic platform functionality, including maintaining your login session and security features. Analytics cookies help us understand how users navigate our site and which features are most valuable.

Preference cookies remember your settings and customizations, while marketing cookies help us deliver relevant content and measure the effectiveness of our communications.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may limit some platform features, but core functionality will remain available.

We respect "Do Not Track" signals and provide clear options for managing your tracking preferences within your account settings.

Studrixa Forgan's services are designed for adults and we do not knowingly collect personal information from children under 18. Our financial planning tools require mature decision-making and are not appropriate for minors.

If we discover we have inadvertently collected information from someone under 18, we will promptly delete that information from our systems. Parents or guardians who believe we may have collected information from a minor should contact us immediately.

For users between 16-18 in regions where such collection is permitted, we require parental consent and implement additional privacy protections appropriate for younger users.

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. We're committed to maintaining transparency about how we protect your information.

Notification of Changes

When we make material changes to this policy, we'll notify you through email and prominent notices on our platform at least 30 days before the changes take effect. This gives you time to review the updates and make informed decisions about your account.

For minor updates that don't affect how we collect or use your information, we'll update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about our privacy practices.

Your Continued Use

By continuing to use our services after policy updates take effect, you acknowledge that you've read and agree to the revised terms. If you disagree with any changes, you can close your account before the effective date.

We're here to help with any questions or concerns about your privacy or this policy. Our team is committed to addressing your inquiries promptly and thoroughly.

When contacting us about privacy matters, please include your account email address and a detailed description of your request or concern. This helps us respond more efficiently and accurately.

For urgent privacy or security concerns, please mark your communication as "URGENT - Privacy Matter" to ensure immediate attention from our team.

Response Times

We typically respond to privacy inquiries within 3-5 business days. Complex requests involving data access or deletion may take up to 30 days to process completely. We'll keep you informed throughout the process and provide updates if additional time is needed.